{"id":10473,"date":"2026-05-19T11:28:16","date_gmt":"2026-05-19T15:28:16","guid":{"rendered":"https:\/\/www.ftsgps.com\/?post_type=knowledge&p=10473"},"modified":"2026-05-19T11:29:24","modified_gmt":"2026-05-19T15:29:24","slug":"acceder-a-recursos-externos-desde-intellihub","status":"publish","type":"knowledge","link":"https:\/\/www.ftsgps.com\/es\/support\/access-external-resources-from-intellihub\/","title":{"rendered":"Acceder a recursos externos desde IntelliHub"},"content":{"rendered":"

Novedades<\/h2>\n\n\n\n

IntelliHub ahora tiene Recursos<\/strong> en el men\u00fa desplegable de la navegaci\u00f3n superior. Los recursos son enlaces externos \u2014paneles, portales o herramientas web proporcionados por socios\u2014 que se abren desde IntelliHub. Cada recurso se abre en una nueva pesta\u00f1a del navegador al hacer clic.<\/p>\n\n\n\n

El men\u00fa desplegable solo aparece cuando tu proveedor de servicios ha configurado Recursos para tu cuenta. Si no hay Recursos configurados, el men\u00fa de Recursos se oculta.<\/p>\n\n\n\n

C\u00f3mo funciona<\/h2>\n\n\n\n
    \n
  1. Buscar Recursos<\/strong> en la barra de navegaci\u00f3n superior.<\/li>\n\n\n\n
  2. Haga clic en Recursos<\/strong> para abrir el men\u00fa desplegable.<\/li>\n\n\n\n
  3. Haz clic en cualquier elemento de la lista. El destino se abrir\u00e1 en una nueva pesta\u00f1a del navegador.<\/li>\n<\/ol>\n\n\n\n
    \"Navegaci\u00f3n<\/figure>\n\n\n\n

    Cada elemento est\u00e1 etiquetado con el nombre que su proveedor de servicios eligi\u00f3 para \u00e9l. Pase el cursor sobre un elemento para ver su destino de enlace en la barra de estado de su navegador.<\/p>\n\n\n\n

    Requisitos<\/h2>\n\n\n\n
      \n
    • Tu proveedor de servicios debe agregar al menos un Recurso a tu cuenta antes de que aparezca el men\u00fa desplegable.<\/li>\n\n\n\n
    • Te autenticas en cada destino por separado. IntelliHub no pasa credenciales a sitios externos.<\/li>\n<\/ul>\n\n\n\n

      C\u00f3mo configurar en Engage<\/h2>\n\n\n\n
      \n

      Los recursos se configuran por cuenta en Engage. El nuevo Recursos<\/strong> la pesta\u00f1a en la pantalla de configuraci\u00f3n de la cuenta es donde se agregan, editan y eliminan los enlaces que aparecen en el men\u00fa desplegable de Recursos de IntelliHub de un cliente.<\/p>\n\n\n\n

      Cada Recurso tiene un Nombre y una URL. El Nombre es lo que los usuarios finales ven en IntelliHub. La URL es a d\u00f3nde van cuando hacen clic en \u00e9l.<\/p>\n<\/div>

      \"Configurar<\/figure><\/div>\n\n\n\n

      A\u00f1adir un recurso<\/h3>\n\n\n\n
        \n
      1. Navegar a Cuentas<\/strong> y selecciona la cuenta que deseas configurar.<\/li>\n\n\n\n
      2. Haga clic en el bot\u00f3n Recursos<\/strong> pesta\u00f1a.<\/li>\n\n\n\n
      3. Haga clic en A\u00f1adir recurso<\/strong>.<\/li>\n\n\n\n
      4. Entrar Nombre<\/strong> y un URL<\/strong>. La URL debe comenzar con http:\/\/ o https:\/\/.<\/li>\n\n\n\n
      5. Haga clic en Guardar<\/strong>. El Recurso ya est\u00e1 disponible en el men\u00fa desplegable Recursos de IntelliHub para los usuarios de esta cuenta.<\/li>\n<\/ol>\n\n\n\n

        Editar o eliminar un recurso<\/h3>\n\n\n\n
          \n
        • Haz clic en el \u00edcono de editar en una fila para cambiar su Nombre o URL.<\/li>\n\n\n\n
        • Haz clic en el \u00edcono de eliminar para removerlo. Confirma cuando se te solicite.<\/li>\n<\/ul>\n\n\n\n

          Los cambios entran en vigor para los usuarios de IntelliHub la pr\u00f3xima vez que recarguen IntelliHub<\/p>\n\n\n\n

          Requisitos<\/h3>\n\n\n\n
            \n
          • Necesitas la Recursos externos<\/strong> permiso en Engage para crear, editar o eliminar Recursos.<\/li>\n\n\n\n
          • Un administrador de Engage puede otorgar este permiso a otros usuarios de Engage desde la pantalla de permisos de usuario.<\/li>\n\n\n\n
          • No se requiere permiso adicional del lado de IntelliHub. Una vez que los Recursos se configuran para una cuenta, cada usuario de esa cuenta ve el men\u00fa desplegable.<\/li>\n<\/ul>","protected":false},"featured_media":10487,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"knowledges":[292,281],"class_list":["post-10473","knowledge","type-knowledge","status-publish","format-standard","has-post-thumbnail","hentry","knowledges-features","knowledges-release-notes"],"acf":[],"yoast_head":"\nAccess External Resources from IntelliHub - Forward Thinking Systems<\/title>\n<meta name=\"description\" content=\"Use the Resources menu to access and navigate through external Resources in IntelliHub. 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