{"id":8351,"date":"2023-11-03T15:06:35","date_gmt":"2023-11-03T19:06:35","guid":{"rendered":"https:\/\/www.ftsgps.com\/?post_type=knowledge&p=8351"},"modified":"2025-12-01T15:47:33","modified_gmt":"2025-12-01T20:47:33","slug":"mn-restablecimiento-de-contrasena","status":"publish","type":"knowledge","link":"https:\/\/www.ftsgps.com\/es\/support\/mn-password-reset\/","title":{"rendered":"Restablecer contrase\u00f1a de Monarch"},"content":{"rendered":"

Esta gu\u00eda le ayudar\u00e1 a restablecer su contrase\u00f1a en Monarch. Si estos pasos no resuelven el problema, env\u00ede un ticket utilizando el enlace CREAR TICKET en la parte inferior de la p\u00e1gina.<\/h2>\n\n\n\n

<\/p>\n\n\n\n

A continuaci\u00f3n te explicamos c\u00f3mo restablecer tu contrase\u00f1a dentro de la aplicaci\u00f3n m\u00f3vil de Monarch. El proceso es el mismo para Android o iOS:<\/p>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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Primer paso<\/h3>\n\n\n\n

En primer lugar, introduzca su nombre de usuario y pulse \"Siguiente<\/strong>\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 2<\/h3>\n\n\n\n

A continuaci\u00f3n, en la pantalla Contrase\u00f1a, pulse \"Contrase\u00f1a olvidada<\/strong>?\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 3<\/h3>\n\n\n\n

Monarch le ofrecer\u00e1 enviarle un correo electr\u00f3nico, aseg\u00farese de hacer clic en \"Env\u00edame un correo electr\u00f3nico<\/strong>\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 4<\/h3>\n\n\n\n

Deber\u00eda recibir un correo electr\u00f3nico de Okta<\/strong> con un
C\u00f3digo de 6 d\u00edgitos. Copie el c\u00f3digo o t\u00e9ngalo a mano; lo necesitar\u00e1 en el siguiente paso. <\/p>\n\n\n\n

Si no recibe este correo electr\u00f3nico de Okta en 15 minutos, p\u00f3ngase en contacto con el servicio de asistencia de FTS para resolver su problema.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 5<\/h3>\n\n\n\n

Introduce el c\u00f3digo que has recibido en la aplicaci\u00f3n y pulsa \"Verifique<\/strong>\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 6<\/h3>\n\n\n\n

Una vez verificada, puede establecer una nueva contrase\u00f1a (aseg\u00farese de guardar su contrase\u00f1a en un lugar seguro para utilizarla en el futuro). Aseg\u00farese de introducir la nueva contrase\u00f1a dos veces y, a continuaci\u00f3n, haga clic en \"Restablecer contrase\u00f1a<\/strong>\" en la parte inferior.<\/p>\n\n\n\n

Una vez que haya establecido una nueva contrase\u00f1a, se conectar\u00e1. <\/p>\n\n\n\n

<\/p>\n\n\n\n

Te recomendamos que cierres sesi\u00f3n una vez y pruebes tu nueva contrase\u00f1a, para asegurarte de que es correcta y de que la conoces.<\/strong><\/em><\/p>\n<\/div>\n<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"knowledges":[173,217],"class_list":["post-8351","knowledge","type-knowledge","status-publish","format-standard","hentry","knowledges-intellihub","knowledges-troubleshooting"],"acf":[],"yoast_head":"\nMonarch Password Reset - Forward Thinking Systems<\/title>\n<meta name=\"description\" content=\"Simple walkthrough guide to help you reset your password in Monarch, the mobile fleet management app for fleet managers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ftsgps.com\/es\/soporte\/mn-restablecimiento-de-contrasena\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Monarch Password Reset - 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