{"id":8362,"date":"2023-11-07T09:53:31","date_gmt":"2023-11-07T14:53:31","guid":{"rendered":"https:\/\/www.ftsgps.com\/?post_type=knowledge&p=8362"},"modified":"2025-12-01T15:45:37","modified_gmt":"2025-12-01T20:45:37","slug":"restablecer-contrasena-ih","status":"publish","type":"knowledge","link":"https:\/\/www.ftsgps.com\/es\/support\/ih-password-reset\/","title":{"rendered":"Restablecer contrase\u00f1a IntelliHub"},"content":{"rendered":"

Esta gu\u00eda le ayudar\u00e1 a restablecer su contrase\u00f1a en IntelliHub. Si estos pasos no resuelven el problema, env\u00ede un ticket utilizando el enlace CREAR TICKET en la parte inferior de la p\u00e1gina.<\/h2>\n\n\n\n
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Primer paso<\/h3>\n\n\n\n

En primer lugar, introduzca su nombre de usuario y pulse \"Siguiente<\/strong>\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Paso 2<\/h3>\n\n\n\n

A continuaci\u00f3n, en la pantalla Contrase\u00f1a, pulse \"Contrase\u00f1a olvidada<\/strong>?\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Paso 3<\/h3>\n\n\n\n

IntelliHub le ofrecer\u00e1 enviarle un correo electr\u00f3nico, aseg\u00farese de hacer clic en \"Env\u00edame un correo electr\u00f3nico<\/strong>\"<\/p>\n\n\n\n

Deber\u00eda recibir un correo electr\u00f3nico de Okta<\/strong> con un
C\u00f3digo de 6 d\u00edgitos. Copie el c\u00f3digo o t\u00e9ngalo a mano; lo necesitar\u00e1 en el siguiente paso. <\/p>\n\n\n\n

Si no recibe este correo electr\u00f3nico de Okta en 15 minutos, p\u00f3ngase en contacto con el servicio de asistencia de FTS para resolver su problema.<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Paso 4<\/h3>\n\n\n\n

Introduce el c\u00f3digo que has recibido en la aplicaci\u00f3n y pulsa \"Verifique<\/strong>\"<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n\n
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Paso 5<\/h3>\n\n\n\n

Una vez verificada, puede establecer una nueva contrase\u00f1a (aseg\u00farese de guardar su contrase\u00f1a en un lugar seguro para utilizarla en el futuro). Aseg\u00farese de introducir la nueva contrase\u00f1a dos veces y, a continuaci\u00f3n, haga clic en \"Restablecer contrase\u00f1a<\/strong>\" en la parte inferior.<\/p>\n\n\n\n

Una vez que haya establecido una nueva contrase\u00f1a, se conectar\u00e1. <\/p>\n\n\n\n

<\/p>\n\n\n\n

Te recomendamos que cierres sesi\u00f3n una vez y pruebes tu nueva contrase\u00f1a, para asegurarte de que es correcta y de que la conoces.<\/strong><\/em><\/p>\n<\/div>\n<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"knowledges":[217],"class_list":["post-8362","knowledge","type-knowledge","status-publish","format-standard","hentry","knowledges-troubleshooting"],"acf":[],"yoast_head":"\nIntelliHub Password Reset - Forward Thinking Systems<\/title>\n<meta name=\"description\" content=\"Simple walkthrough guide to help you reset your password in the IntelliHub fleet management platform.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ftsgps.com\/es\/soporte\/restablecer-contrasena-ih\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IntelliHub Password Reset - 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