{"id":6876,"date":"2023-03-29T11:56:39","date_gmt":"2023-03-29T15:56:39","guid":{"rendered":"https:\/\/www.ftsgps.com\/?post_type=knowledge&#038;p=6876"},"modified":"2025-11-19T11:19:16","modified_gmt":"2025-11-19T16:19:16","slug":"guide-dutilisation-du-ds","status":"publish","type":"knowledge","link":"https:\/\/www.ftsgps.com\/fr\/support\/ds-user-guide\/","title":{"rendered":"Guide de l'utilisateur de DriveShield"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Cet article vous guidera \u00e0 travers les bases fondamentales de DriveShield, comment naviguer dans l'application et met en \u00e9vidence certaines de ses caract\u00e9ristiques cl\u00e9s.<\/h2>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Se connecter<\/h4>\n\n\n\n<p>Pour vous connecter, veuillez saisir l'adresse suivante <strong>Nom d'utilisateur<\/strong> et <strong>mot de passe<\/strong>. Lors de la premi\u00e8re connexion de l'utilisateur, celui-ci devra \u00e9galement fournir son <strong>Cl\u00e9 de l'entreprise<\/strong>. Si l'utilisateur ne conna\u00eet pas sa cl\u00e9 d'entreprise, il peut s'adresser \u00e0 son responsable ou \u00e0 support@ftsgps.com.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Tableau de bord<\/h3>\n\n\n\n<p>Le tableau de bord affiche le score quotidien de l'utilisateur et la liste des \u00e9v\u00e9nements d\u00e9clench\u00e9s pour la journ\u00e9e.<\/p>\n\n\n\n<p><br>Si l'utilisateur souhaite voir tous ses \u00e9v\u00e9nements dans le tableau de bord, s\u00e9lectionnez <strong>voir tous les \u00e9v\u00e9nements<\/strong>.<\/p>\n\n\n\n<p><br>Cette option est affich\u00e9e en bas de l'\u00e9cran.<\/p>\n\n\n\n<p><br>Une fois sur le <strong>Tous les \u00e9v\u00e9nements<\/strong> l'utilisateur peut s\u00e9lectionner les options \u00e9num\u00e9r\u00e9es ci-dessous, qui sont disponibles en haut de l'\u00e9cran.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nouveaux \u00e9v\u00e9nements<\/li>\n\n\n\n<li>Coaching en cours<\/li>\n\n\n\n<li>Contest\u00e9<\/li>\n\n\n\n<li>Entra\u00een\u00e9<\/li>\n\n\n\n<li>Rejet\u00e9<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"502\" height=\"1000\" src=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp\" alt=\"\" class=\"wp-image-9214\" style=\"aspect-ratio:0.502;object-fit:cover;width:290px\" srcset=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp 502w, https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2-151x300.webp 151w\" sizes=\"auto, (max-width: 502px) 100vw, 502px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-right\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Ev\u00e9nements<\/h3>\n\n\n\n<p>Dans le tableau de bord, l'utilisateur peut s\u00e9lectionner un \u00e9v\u00e9nement pour le voir plus en d\u00e9tail.  L'entr\u00e9e s'affiche avec des d\u00e9tails sur le lieu de l'\u00e9v\u00e9nement, l'heure et la date, ainsi que des s\u00e9quences vid\u00e9o de l'\u00e9v\u00e9nement que l'utilisateur peut visionner. Une fois l'examen termin\u00e9, l'utilisateur a la possibilit\u00e9 de <strong>Diff\u00e9rend<\/strong> ou <strong>Accuser r\u00e9ception<\/strong>.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"478\" height=\"1000\" src=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/10\/DS-DisputeEvent.png\" alt=\"\" class=\"wp-image-8119\" style=\"aspect-ratio:0.478;object-fit:cover;width:290px\" srcset=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/10\/DS-DisputeEvent.png 478w, https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/10\/DS-DisputeEvent-143x300.png 143w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Contestation d'un \u00e9v\u00e9nement<\/h3>\n\n\n\n<p>Si l'utilisateur estime que l'\u00e9v\u00e9nement cr\u00e9\u00e9 est incorrect, il a la possibilit\u00e9 de le contester.<strong> S\u00e9lectionnez cette option en bas \u00e0 gauche de l'\u00e9cran.<\/strong>. Cela permet \u00e0 l'utilisateur d'envoyer un message d\u00e9taill\u00e9 \u00e0 l'entra\u00eeneur du pilote pour expliquer pourquoi il pense que cet \u00e9v\u00e9nement est incorrect. L'entra\u00eeneur a ensuite la possibilit\u00e9 de r\u00e9pondre \u00e0 l'utilisateur dans l'application. Toutes les notes et tous les messages peuvent \u00eatre consult\u00e9s dans l'onglet Discussion en haut de l'\u00e9cran.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Accus\u00e9 de r\u00e9ception d'un \u00e9v\u00e9nement<\/h3>\n\n\n\n<p>Une fois que l'utilisateur a examin\u00e9 un \u00e9v\u00e9nement et convenu qu'il \u00e9tait correct, il peut appuyer sur le bouton <strong>Accuser r\u00e9ception<\/strong> option.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Notifications<\/h4>\n\n\n\n<p>Sous l'onglet notifications, l'utilisateur peut voir une liste de tous les \u00e9v\u00e9nements d\u00e9clench\u00e9s avec les heures et les dates.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Profil<\/h3>\n\n\n\n<p>Sous Profil, l'utilisateur peut ajouter une photo de profil (si l'on utilise la reconnaissance faciale, cette photo est obligatoire).<\/p>\n\n\n\n<p><br>Sur cette page, l'utilisateur peut \u00e9galement d\u00e9finir une fourchette de dates pour ce qu'il souhaite examiner.<\/p>\n\n\n\n<p><br>La deuxi\u00e8me option de cette page est la notation au fil du temps, qui permet \u00e0 l'utilisateur de v\u00e9rifier si ses habitudes de conduite s'am\u00e9liorent ou si elles se d\u00e9t\u00e9riorent.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1000\" src=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Profile.webp\" alt=\"\" class=\"wp-image-9216\" style=\"aspect-ratio:0.485;object-fit:cover;width:290px\" srcset=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Profile.webp 485w, https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Profile-146x300.webp 146w\" sizes=\"auto, (max-width: 485px) 100vw, 485px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Plus de d\u00e9tails<\/h4>\n\n\n\n<p>Dans le tableau de bord, l'utilisateur peut s\u00e9lectionner l'option Plus de d\u00e9tails, ce qui lui permet de revoir les scores des dates pr\u00e9c\u00e9dentes.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"485\" height=\"1000\" src=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Side-Menu.webp\" alt=\"\" class=\"wp-image-9218\" style=\"aspect-ratio:0.485;object-fit:cover;width:290px\" srcset=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Side-Menu.webp 485w, https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Side-Menu-146x300.webp 146w\" sizes=\"auto, (max-width: 485px) 100vw, 485px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Barre lat\u00e9rale des options<\/h3>\n\n\n\n<p>Sur la page d'accueil, l'utilisateur dispose d'une barre d'options de trois lignes dans le coin sup\u00e9rieur gauche.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Comment cela fonctionne-t-il ?<\/strong> - Cela permet \u00e0 l'utilisateur de conna\u00eetre l'objectif et le fonctionnement de l'application.<\/li>\n\n\n\n<li><strong>Aide et commentaires<\/strong> - L'utilisateur est alors orient\u00e9 vers des informations de contact.<\/li>\n\n\n\n<li><strong>Cours de formation<\/strong> - Si l'entreprise s'est abonn\u00e9e aux cours de formation, vous pouvez y acc\u00e9der ici.<\/li>\n\n\n\n<li><strong>Se d\u00e9connecter<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"knowledges":[195],"class_list":["post-6876","knowledge","type-knowledge","status-publish","format-standard","hentry","knowledges-ds-basics"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DriveShield User Guide - Forward Thinking Systems<\/title>\n<meta name=\"description\" content=\"DriveShield user guide explains the basics of DriveShield, how to navigate through the application and highlights of some key features.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ftsgps.com\/fr\/soutien\/guide-dutilisation-du-ds\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DriveShield User Guide - Forward Thinking Systems\" \/>\n<meta property=\"og:description\" content=\"DriveShield user guide explains the basics of DriveShield, how to navigate through the application and highlights of some key features.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ftsgps.com\/fr\/soutien\/guide-dutilisation-du-ds\/\" \/>\n<meta property=\"og:site_name\" content=\"Forward Thinking Systems\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ftsGPS\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-19T16:19:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"502\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@FTSGPS\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Guide de l'utilisateur DriveShield - Forward Thinking Systems","description":"Le guide de l'utilisateur de DriveShield explique les principes de base de DriveShield, comment naviguer dans l'application et pr\u00e9sente les principales caract\u00e9ristiques.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ftsgps.com\/fr\/soutien\/guide-dutilisation-du-ds\/","og_locale":"fr_FR","og_type":"article","og_title":"DriveShield User Guide - Forward Thinking Systems","og_description":"DriveShield user guide explains the basics of DriveShield, how to navigate through the application and highlights of some key features.","og_url":"https:\/\/www.ftsgps.com\/fr\/soutien\/guide-dutilisation-du-ds\/","og_site_name":"Forward Thinking Systems","article_publisher":"https:\/\/www.facebook.com\/ftsGPS\/","article_modified_time":"2025-11-19T16:19:16+00:00","og_image":[{"width":502,"height":1000,"url":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@FTSGPS","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/","url":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/","name":"Guide de l'utilisateur DriveShield - Forward Thinking Systems","isPartOf":{"@id":"https:\/\/www.ftsgps.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/#primaryimage"},"image":{"@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp","datePublished":"2023-03-29T15:56:39+00:00","dateModified":"2025-11-19T16:19:16+00:00","description":"Le guide de l'utilisateur de DriveShield explique les principes de base de DriveShield, comment naviguer dans l'application et pr\u00e9sente les principales caract\u00e9ristiques.","breadcrumb":{"@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ftsgps.com\/support\/ds-user-guide\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/#primaryimage","url":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp","contentUrl":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2023\/03\/DS-Scorecard2.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/www.ftsgps.com\/support\/ds-user-guide\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Knowledge","item":"https:\/\/www.ftsgps.com\/support\/"},{"@type":"ListItem","position":2,"name":"Apps","item":"https:\/\/www.ftsgps.com\/support\/category\/apps\/"},{"@type":"ListItem","position":3,"name":"DriveShield","item":"https:\/\/www.ftsgps.com\/support\/category\/driveshield\/"},{"@type":"ListItem","position":4,"name":"DriveShield Basics","item":"https:\/\/www.ftsgps.com\/support\/category\/ds-basics\/"},{"@type":"ListItem","position":5,"name":"DriveShield User Guide"}]},{"@type":"WebSite","@id":"https:\/\/www.ftsgps.com\/#website","url":"https:\/\/www.ftsgps.com\/","name":"Syst\u00e8mes de r\u00e9flexion prospective","description":"Garder une longueur d'avance sur les autres","publisher":{"@id":"https:\/\/www.ftsgps.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ftsgps.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.ftsgps.com\/#organization","name":"Syst\u00e8mes de r\u00e9flexion prospective","alternateName":"FTSGPS","url":"https:\/\/www.ftsgps.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.ftsgps.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2019\/07\/Forward-Thinking-Systems-logo.svg","contentUrl":"https:\/\/www.ftsgps.com\/wp-content\/uploads\/2019\/07\/Forward-Thinking-Systems-logo.svg","width":656,"height":129,"caption":"Forward Thinking Systems"},"image":{"@id":"https:\/\/www.ftsgps.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ftsGPS\/","https:\/\/x.com\/FTSGPS","https:\/\/www.linkedin.com\/company\/forward-thinking-systems"]}]}},"_links":{"self":[{"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/knowledge\/6876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/knowledge"}],"about":[{"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/types\/knowledge"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/comments?post=6876"}],"version-history":[{"count":41,"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/knowledge\/6876\/revisions"}],"predecessor-version":[{"id":9509,"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/knowledge\/6876\/revisions\/9509"}],"wp:attachment":[{"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/media?parent=6876"}],"wp:term":[{"taxonomy":"knowledges","embeddable":true,"href":"https:\/\/www.ftsgps.com\/fr\/wp-json\/wp\/v2\/knowledges?post=6876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}