Updated September 7, 2022
Our collection, use, sharing and processing of Personal Data is also subject to the Terms of Service located at https://www.ftsgps.com/terms-of-use/ (the “Terms of Service”).
“Personal Data” is any information that relates to an identified or identifiable individual.
Forward Thinking Systems collects a variety of personal data on behalf of its customers through the use of the Forward Thinking Systems Apps. The specific personal data collected through the apps is dependent on which Apps our customers choose to utilize and how they configure their settings. Information that may be collected on the Apps include the following:
We process information that we collect from and/or about you, including Personal Data to perform services for you, to pursue our legitimate interests, and for other purposes, including:
and other reporting, route management, vehicle and trailer selection, log review and certification, dispatch communications, user authentication, and mobile device management.
We may also disclose your Personal Data:
We may also disclose aggregated information about you and other users that does not identify you or any other individual, without restriction.
To facilitate our global operations, and in accordance with applicable laws and our customers’ instructions, we may transfer the personal data collected through our apps to, and access this data from, our offices, subsidiaries, affiliates and services providers in the various countries in which we or they operate (including the United States of America). Details about our subprocessors can be found .
Your Personal Data is currently processed and stored in the United States.
Please note, not all countries provide the same level of data protection. In this event, we will ensure that the recipient of your Personal Data offers an adequate level of protection in the country in which it is processed.
We retain your Personal Data and information stored and collected through the Apps and Services for as long as we have a business or tax need or as applicable laws, regulations, or government orders require. When your information is no longer necessary or relevant for the identified purpose or to fulfill a legal or business requirement, we will use reasonable commercial efforts to securely dispose of and destroy your information collected through the Apps.
After expiry of the applicable retention periods, your Personal Data may be deleted.
We, or our Providers on our behalf, follow generally accepted standards, including organizational, technical and physical measures to help safeguard against the accidental or unlawful destruction, loss, alteration and unauthorized disclosure of, or access to, the Personal Data we process or use. We are not responsible for circumvention of any privacy settings or security measures contained on the Apps.
Any transmission of Personal Data is at your own risk. If you have any questions about the security of the Apps, please contact us by using the information in the “Contact Information” section, below.
If you have any questions about the security of the Apps, please contact us by using the information in the “Contact Information” section, below.
You may have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws, these rights may include:
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of Personal Data to third parties for their direct marketing purposes in the preceding calendar year. We do not share Personal Data with third parties for their own direct marketing purposes. California residents who have profiles on the Apps and are under the age of 18 are entitled, in accordance with California law, to request and obtain removal of content and information that they themselves post on the Apps.
To exercise your rights, please contact us by using the information in the “Contact Information” section, below. We try to respond to all legitimate requests within a reasonable time period and will contact you if we need additional information from you in order to honor your request. Occasionally it may take us longer than anticipated, taking into account the complexity and number of requests we receive. If you are an employee of a customer of ours, we recommend you contact your company’s system administrator for assistance in correcting or updating your information.
We are committed to protecting the privacy of children and encourages parents and guardians to take an active role in their children’s online activities and interests. The Apps are not directed to children or designed to attract them. You must be at least 16 years of age to use the Apps and Services. We do not knowingly collect, use, or disclose Personal Data about users that are under 16 years of age. If we later learn that a user is under 16 years of age, we will remove that user’s Personal Data from our databases and prevent the user from further using the Apps and services. If you become aware that a user is under 16 years of age, please notify us immediately at [email protected]. If you are a user who is identified in this manner, we may require you to submit suitable proof of age, such as a copy of government-issued identification, in order to continue using the Apps or Services.
In accordance with applicable laws, you may request access and raise concerns or complaints regarding your Personal Data processed by us with by contacting us: by email at [email protected].