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Customer case study

Thom's Transport Improves Safety and Accountability with FleetCam Pro

A Georgia carrier settles liability claims with video instead of checks. FleetCam footage keeps drivers protected and insurance rates flat.

The Challenge

Thom’s Transport needed an advanced dash camera solution to improve driver safety and accountability.

The Solution

Thom’s Transport partnered with FTS to equip their fleet with FleetCam Pro AI-driven dash cameras.

The Results

By capturing video footage of driver incidents, Thom’s Transport used the video evidence as proof of liability to exonerate their driver.

FleetCam has prevented our insurance rates from going up, and our insurance company is happy we have these cameras installed.
James Jones, General Manager of Thom’s Transport

One Accident Pays for FleetCam

Thom’s Transport log truck.

“One accident will pay for FleetCam.” That’s according to a customer who was recently able to avoid having to pay for a crash his driver didn’t cause. The fleet video camera system gave him the evidence he needed to prove it was the other driver who was at fault.

“I get a call from a company saying that one of their vehicles had been damaged by my driver and asked when they could expect a check.”

Keeping Insurance Rates Flat

James Jones, General Manger at Thom’s Transport in Blackshear, Georgia, said that “with the burden of proof for liability resting on the motor carriers to prove they weren’t at fault, it would behoove you to take every precaution possible.”

“FleetCam has prevented our insurance rates from going up, and our insurance company is happy we have these cameras installed,” he continued. “It is a lot less work for them when there is video evidence. It’s accident reconstruction on your desktop.”

"Instead of backing down and sending them a check, I sent them the video clip. That changed things.”
James Jones, General Manager of Thom’s Transport

The Right Turn That Proved It

Commercial fleet vehicles equipped with dash cameras.

Jones explained what happened earlier this year when he had a vehicle heading up the East Coast get involved in a crash with a luxury car.

“I recently had a driver going down a two-lane road in Baltimore, Maryland,” Jones said. “He called me to let me know he had been in a wreck with a Mercedes but that he didn’t really know how it happened, so I pulled up the video on my desktop.”

In the video, Jones said he could clearly see the weather conditions, the road conditions, and where the lanes were. “There were cars parked on either side of the road as he was driving downtown when it happened,” he continued.

“My driver starts to make a right on red onto a four-line road. You can see in the video; he stops halfway through the turn and then backs up a little bit. Watching the video, I can clearly see the Mercedes try to cut my driver off before getting hit.”

Jones’ phone rang while he was trying to resolve things with his driver and get him back on the road. “I get a call from a company saying that one of their vehicles had been damaged by my driver and asked when they could expect a check.”

Jones was prepared though and didn’t miss a beat. “Instead of backing down and sending them a check, I sent them the video clip. That changed things,” he said with a chuckle. “Now I am getting a check from them to repair my truck.”

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